All of our
workshops are very interactive and targeted to achieve specific
outcomes identified by the client. We
recognize that participants have varied experiences that can add
value to the training experience. Active involvement and concept
application exercises help ensure a quality learning
experience. To the extent possible, actual workplace case studies
and experiences are used. Program duration depends upon the needs
and objectives of the client.
Many organizations and unions have
learned the value and importance of collaboration. By
working together, many complex workplace problems can be
resolved. Examples of some of the challenges addressed
include: rising health insurance costs, work process
redesign, loss of market share, budget reductions,
potential job losses, contract disputes and contract
negotiations. Enlightened parties have recognized that
the historical model of confrontation has not lead to
positive outcomes for either labor or management.
Our services can help build partnerships that serve the
interests of each party.
Collaborative Bargaining Training/Facilitation
Developing Effective Labor/Management Teams
Using Interest-Based Strategies to Address Labor-Management
Challenges
All facilitation engagements
begin with the group developing a clear description of
the desired outcomes. Interests related to the outcomes
are identified. Our philosophy is that the answers
reside within the group participants. Our role is to
guide the group through a process to achieve the desired
outcomes. Listed below are examples of previous
engagements.
Periodically organizations and
individuals become involved in disputes in which the
assistance of a neutral mediator can be valuable. We begin
by obtaining a clear understanding of the issues in dispute.
With the mediator’s assistance the parties explore potential
resolutions and alternatives. Our experience in successfully
mediating hundreds of disputes is relied upon to meet client
needs. Listed below are examples of previous engagements.
Sometimes mediation and voluntary conflict resolution
initiatives are not successful. In these situations final
and binding arbitration may be needed. Arbitration hearings
allow the parties to present their positions. A well-crafted
arbitration decision which addresses the parties’ issues can
help them move beyond the dispute. Will Strycker is an
experienced Arbitrator and serves on arbitration panels for
the Federal Mediation and Conciliation Services (FMCS), the
Wisconsin Employment Relations Commission (WERC) and the
State of Wisconsin and the State Employees Union – AFSCME
Council 24.
Complaints come is many different forms including but not limited
to: sexual harassment, discrimination related, customer service
and employment based. Having an external impartial review can be
very important to limit liability, enhance customer service and/or
maintain a positive work environment. Investigations include: interviews, document review and thorough analysis. A summary
report with final recommendations are provided. Investigations
are conducted on a confidential basis consistent with organization
policies, procedures and applicable State and Federal law.
Few areas are more important to
organizational success than hiring effective, productive
staff. A bad fit or poor hiring decision can negatively
impact an organization for years. Conversely, effective
hires can contribute greatly to organizational growth and
success. The services listed below can lead to effective
employment outcomes.
Executive Search
Selection Process Review/Redesign
Selection/Interview Committee Training
Creating Behaviorally-Based Questions and Exercises
Outcome-based
Performance Management & Development
Effective performance management
systems are vital to employee growth and development.
Responsibilities and expectations can be clarified.
Objectives can be developed that foster both organization
and employee success. We will work with your organization to
develop a system that meets your unique needs. An effective
outcome based performance management process can enhance
employee competence and help ensure organization success.
Having
an effective, diverse workforce provides strategic
advantages to an organization. Diverse employees help
the organization respond to changing customer groups.
Bringing different backgrounds and experiences to the
workplace can enhance organizational effectiveness.
While building and sustaining a diverse culture can be
difficult, the services listed below can help address
those challenges.
Strategic Planning can help an
organization strengthen its’ connections to
customers/stakeholders and provide direction for future
success. Our process involves stakeholders including
employees at all levels. In addition to creating a plan
with defined outcomes, specific accountability measures are
created. The strategic planning process can provide a
blueprint for success.
Strategic Plan Development
Developing Organizational Vision and Values
Creating an Effective Organizational Culture
Keynote & Conference Presentations (tailored
to the client’s needs)
Our presentations are specifically
designed to meet client needs. We have presented programs of
various lengths at local, regional and national conferences and
meetings. Audience size has varied from 20 to 500. When
appropriate, interactive strategies are used. We rely on humor and
real life experiences to reinforce key learning objectives that
can be applied immediately. Listed below are examples of prior
presentation topics.
Having
an effective, diverse workforce provides strategic
advantages to an organization. Diverse employees help
the organization respond to changing customer groups.
Bringing different backgrounds and experiences to the
workplace can enhance organizational effectiveness.
While building and sustaining a diverse culture can be
difficult, the services listed below can help address
those challenges.